Track my order

You can choose between the following shipping options at checkout:

• Standard – delivery in 3–5 business days
• Express – delivery in 1–2 business days

We ship all orders from Italy from Monday to Saturday. Orders placed by 3:00 pm (Italian time, CET/CEST) are shipped the same day; orders placed after 3:00 pm are shipped on the next business day. Orders placed on Sunday are shipped on Monday morning.

Shipping cost

• Standard shipping is included in the price.
• Express shipping costs €19.99.

Shipment tracking

Once your order is shipped, the tracking number is generated and activated by our logistics partners. As soon as it’s available, we send you a shipping confirmation email with the tracking link.

Couriers

Your order will be delivered via your local postal services.

You will receive an order confirmation email from Armoriosa when you complete your order and your package will be prepared for shipment within 24 hours.

When the courier collects your package, you will be sent an email with the tracking link, with which you can follow the status of the shipment.

You can track your order by logging into your account and going to Order history and details . If you don’t have an account yet, please create one using the same email address you used to place the order.

Once there, select the order you want to track and you’ll find the tracking number inside.

If you have a guest account, you can track your order via Guest Tracking .

If you still haven’t received the tracking email and the tracking number is not available yet, your parcel is being prepared or is waiting to be picked up by the courier. Couriers collect parcels from our warehouse from Monday to Friday.

We do our best to meet standard delivery times, but unexpected events can happen.

Here are some possible causes of the delay:

• The order was shipped during the sales and promotion period;
• You have ordered more than one product. In some exceptional cases, the products ordered may arrive in separate packages and on different days;
• The order was placed on a public holiday or local holiday;
• Unforeseen events have occurred that are beyond our control.

You will receive an order confirmation email from Armoriosa when you complete your order.

When the courier collects your package, you will be sent an email with the tracking link, with which you can follow the status of the shipment.

You can also track your order by logging into your account and going to Order history and details. If you don’t have an account yet, please create one using the same email address you used to place the order.

Once there, select the order you want to track and you’ll find the tracking number inside.

If you have a guest account, you can track your order via Guest Tracking.

If you still haven’t received the tracking email and the tracking number is not available yet, your parcel is being prepared or is waiting to be picked up by the courier. Couriers collect parcels from our warehouse from Monday to Friday.

The courier will deposit the package in your mailbox or, if this is not possible, will make a second and last delivery attempt in the following days.

To check the expected delivery date, please consult the tracking by logging into your account and going to Order history and details .

If you don’t have an account yet, please create one using the same email address you used to place the order.

Once there, select the order you want to track and you’ll find the tracking number inside.

If you still haven’t received the tracking email and the tracking number is not available yet, your parcel is being prepared or is waiting to be picked up by the courier. Couriers collect parcels from our warehouse from Monday to Friday.

This can happen if:

• You provided an incorrect or incomplete shipping address during the purchase;
• You were not present during either of the courier's two delivery attempts and it was not possible to deposit the package in your mailbox;
• Unforeseen events have occurred that are beyond our control.

If the tracking of your shipment shows any problems:

1. Contact us using the contact form .
2. Specify the reference number of your order in the contact form (e.g. BADESLWXT). You can find it in the confirmation email we sent you immediately after the purchase, with sender ARMORIOSA. If you don't think you can find the email, check also in the Spam folder of your email or in the Gmail Promotions folder. However, if you cannot find the reference number of your order, specify in the message: the email used to make the purchase, and the name and surname of the recipient of the shipment.

Our team will examine your shipment by contacting the courier who has been entrusted with it and will contact you to advise you on how to proceed.